Megamart Privacy Policy

At Megamart, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services. If you have any questions about this Privacy Policy or how Megamart processes your data, please contact us at megamartbd.fashion@gmail.com.

If you would like to exercise your rights under the GDPR (Articles 15–22), such as accessing your information, requesting deletion, withdrawing consent, or unsubscribing from marketing messages, you may contact us directly via email.

How to Use This Privacy Policy

You can read this policy from start to finish, or jump to specific sections based on your interest. Each section explains how Megamart handles your data and your rights as a user.

This Privacy Policy applies to all products, services, and offers provided by Megamart to users within Europe and other applicable regions.

What You Will Learn in This Privacy Policy

  • What personal data Megamart collects
  • How and why we process your data
  • Your data protection rights
  • How we personalize your shopping experience
  • What tracking and advertising technologies we use
  • When and why we share your data
  • How we protect your data

1. What Data Does Megamart Collect?

Megamart provides a variety of services that you may use in different ways. Depending on how you interact with us—online, by phone, or in person—we collect different types of information.

This includes:

  • Information you provide directly (name, address, email, phone number, etc.)
  • Account registration details
  • Device and technical data collected automatically during website or app usage
  • Purchase history and shopping behavior
  • Data from surveys, analyses, market research, or customer evaluations
  • Data provided by third-party partners where legally permitted

2. How Does Megamart Use Your Data?

Megamart processes your data according to all applicable data protection laws. We only use your data for purposes explained in this Privacy Policy or disclosed at the time of collection.

Key purposes include:

  • Ordering and delivery processes
  • Providing, personalizing, and improving our services
  • Ensuring security and technical functionality
  • Product development and internal research
  • Customer support
  • Marketing and service updates

3. Personalized Services

To offer you a better shopping experience, Megamart provides personalized features and recommendations. This includes showing products, offers, and content based on your preferences, shopping behavior, and browsing activity.

Personalization is an integral part of your Megamart experience.

4. Information Related to Websites and Apps

When you use our website or mobile apps, we process device and access data. This includes:

  • IP address
  • Browser type
  • Device type
  • Interaction history
  • Click and navigation behavior

We use this data to:

  • Operate our digital services
  • Improve user experience
  • Detect technical issues
  • Personalize content and recommendations
  • Provide relevant ads

5. Social Media Fan Pages

Megamart operates official pages on Facebook, Instagram, and other social platforms. When you interact with our content, the platform may track your usage behavior.

Social media platforms share general statistics with us, such as:

  • Age groups
  • Regions
  • Engagement metrics

The data processing on social networks is mainly controlled by the platform operators.

6. Product Recommendations (Email & Push Notifications)

We may send personalized product suggestions even if you have not subscribed to our newsletter. Recommendations are based on:

  • Previous purchases
  • Browsing history
  • Stated interests

You can opt out anytime.

7. Gift Cards / Vouchers

If you purchase or redeem a Megamart voucher, we process the necessary information to:

  • Create and deliver the voucher
  • Validate and redeem the code
  • Prevent fraud or misuse

8. Advertising and Tracking Technologies

Megamart and approved advertising partners use industry-standard technologies to display personalized ads across websites and apps.

This helps us show:

  • Products relevant to your interests
  • New arrivals tailored to your preferences
  • Special offers you may find useful

This also improves our long-term engagement with customers.

9. Who Receives Your Data?

Megamart only shares your information when permitted by applicable laws.

We work closely with:

  • Logistics providers (e.g., delivery companies)
  • Payment service providers
  • Marketing and analytics partners
  • Megamart partner merchants

These partners receive only the necessary data and must process it securely.

10. Your Data Protection Rights

Where legally applicable, you may exercise the following rights:

  • Right to access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restrict processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to lodge a complaint (Art. 77 GDPR)
  • Right to withdraw consent (Art. 7 GDPR)
  • Right to object to certain processing activities (Art. 21 GDPR)

To exercise your rights, contact: support@megamart.com.bd

11. Data Retention

Megamart stores your personal data only as long as required for:

  • Legal and contractual obligations
  • Service delivery
  • Security and fraud prevention

We may store some data longer where allowed by law (e.g., for legal claims).

12. How We Protect Your Data

Your personal information is securely transmitted and stored. We use:

  • SSL encryption
  • Secure login methods
  • Technical and organizational security controls

These measures protect against loss, destruction, unauthorized access, or misuse.

13. Updates to This Privacy Policy

As we develop our services and adopt new technologies, this Privacy Policy may change. We recommend reviewing it periodically.

14. Contact Information

For data protection inquiries, concerns, or requests, please contact our Data Protection Team:

📧 megamartbd.fashion@gmail.com

15. Service-Specific Information

Some services may have additional data processing details. You will be informed where applicable.

16. Country-Specific Differences

Depending on your location, data processing rules may vary. Regional variations will be communicated separately if applicable.